Throughout your lifetime you will need to exercise communication competence in a variety of health-care situations as either a health professional, patient, lay caregiver, or as the loved one of a patient. However, communication in most health-care encounters is often ineffective, leading to problems of miscommunication, misinformation, dehumanization, insensitivity, and dissatisfaction. Unfortunately, such ineffective and inappropriate communication often leads to a lack of cooperation between health-care providers and consumers resulting in nonadherence to medical regimens. This course provides the opportunity through social analysis to examine this problem. On a personal level, after taking this course, you will be empowered to use communication to achieve your own health-care goals and assist individuals in your social networks to achieve theirs. On a professional level, you will understand your ethical responsibility to engage in the most effective and appropriate communication "to do no harm" and then regularly examine and attempt to improve your communication skills within the context of healthcare.